Scam Alert – City Taxpayers Receiving Fake Collections Calls
The City has received several reports of individuals posing as collections agents working on behalf of the City of Richmond and attempting to collect taxpayer financial information. The individuals are soliciting credit/debit card information from taxpayers for payments on alleged outstanding tax bills.
If a taxpayer receives a call that they feel is not legitimate, or has questions regarding their account balances, they should call the City of Richmond Customer Care Line at 3-1-1 (646-7000). Finance representatives can review customer accounts and if an outstanding balance is due, can refer customers to the proper collections agency.
If a taxpayer receives a call that they feel is not legitimate, or has questions regarding their account balances, they should call the City of Richmond Customer Care Line at 3-1-1 (646-7000). Finance representatives can review customer accounts and if an outstanding balance is due, can refer customers to the proper collections agency.